Room-related Questions

FAQ – Room-related Questions: 

 

Can you have pets in the rooms?

Yes, you can bring pets in all our room categories except our smallest category, Moderate. Max 2 pets per room are allowed, and it costs an additional 250 SEK. Please specify that you have your four-legged friend in your booking.

 

Is there a refrigerator/minibar in the room?

No, but it is available in the baggage room. There is also a freezer if you wish to store something.

 

Is there WiFi in the rooms?

Certainly!

 

Do the rooms have a balcony?

No, none of our rooms have a balcony.

 

Do all rooms have windows?

No, not all rooms have windows. Rooms included in “Moderate Standard” do not have windows (58 rooms in total), while other categories have windows.

 

Is there room service?

No, we do not offer room service.

 

Do you have an ice machine near the rooms?

Yes, we have ice machines on all floors by the elevators. You can also ask at the bar at the entrance for ice.

 

We need an extra bed, how does it work?

Notify us before arrival. It may be that you need a larger room to accommodate the extra bed, so it is always good to book for as many people as you are. An extra bed costs 300 SEK.

 

I want to surprise with a VIP on my booking, is that possible?

Certainly! Let us know at reception@hotelcstockholm.se what VIP experience you want and your booking number, and we’ll take care of the rest. Payment can be made either on-site or afterwards. 

 

Do you offer laundry service for clothes?

Yes, we offer a laundry service. There are bags in the rooms with information on how it works and what it costs (depending on the type of laundry). If you leave your laundry before 9:00 AM, you will have it back by 6:00 PM the same day.