Terms of use

Terms and conditions

1. Booking

Confirmation of the number of people, the price, accommodation extras such as dining options and additional products will be included in the booking confirmation guests will receive upon booking.


2. Price Agreement validity

The agreed prices are binding for both parties and the hotel reserves the right to adjust prices as a result of changing in costs of increased taxes, or other circumstances beyond the hotels’ control.


3. Change and Cancellation

There are several valid ways to change reservations, depending on what reservation you’ve made. Please consult your booking confirmation to more information on your change and cancellation terms and conditions. Below is an overview of our different change and cancellation policies:

Guarantee through company agreement, travel agency or credit card booking
All reservations are guaranteed if done through a company agreement, travel agency or by credit card. The hotel will hold the reservation until 7am on the morning after estimated arrival.
Cancellation of a guaranteed reservation must be done before 4pm the day of arrival. If the guest does not show up or cancels after 4pm the day of arrival, the hotel will charge for the first night
For reservations done through a special agreement with the Hotel direct, the booking and cancellation agreements follow the specific contract.
For guests without adult company there is an 18 year old age restriction. Hotel reserves the right to cancel the booking onsite if valid ID cannot be shown.


4. Payment

The hotel does not accept cash.

The Hotel will accept payment by the following credit card companies: Visa, American Express, MasterCard, Eurocard or Diners.

By approving these terms and conditions, you also approve that your card is stored and charged for later purchases. The card number is stored securely with our payment provider Nets and we will never have access to the actual card number.

Invoice policy:
An invoicing agreement has to be made in advance. In this case a credit check will be done. Stays with a cost of less than SEK 5.000, can not be paid by invoice.


5. Disposal of the room

Your hotel room is guaranteed to be ready for check-in after 3pm on the arrival day and must be checked out of by 12 noon on your departure date.


6. Responsibility for damage

The person whose name the reservation is under is responsible for damages to the premises as a result of negligence or unacceptably behavior of guests.


7. Force majeure

Events outside the agreement party control – such as strikes, lockouts, fire, etc., which makes it impossible to fulfil the obligations in this agreement – gives the right to terminate the agreement without liability.


8. Venue

All disputes arising between parties in this agreement, or on other grounds, or between the guest and the hotel, will be treated under Swedish law. If the dispute is not solved it will fall under the hotel property jurisdiction.


Here you will find the terms of use of our website. For questions, please contact customer service, either by e-mail privacy@hotelcstockholm.se or telephone +46 (0) 8 50 56 31 00.

For further information, we direct you to our privacy statement, which can be found here



1.1 This website is owned and operated by Hotel C Stockholm

1.2 These terms (“terms of use”) apply to your use of the website. By visiting and using the website, you are bound by the current terms and conditions of the website.

1.3 For users who register as a member of the Nordic Choice customer club, the Nordic Choice Club, the terms of use are the Nordic Choice Club Membership Terms, which you will find here

1.4 The users undertake not to violate local law by using the website.



2.1 To improve the user’s experience of the website, Hotel C Stockholm must be able to make changes to it.

2.2 Hotel C Stockholm reserves the right, without prior notice, to make any improvements, changes, additions or removal of information on the website that Hotel C Stockholm considers necessary. Furthermore, Hotel C Stockholm reserves the right to make changes to the terms of use. The current terms of use will be published on our website. By continuing to use the website after such changes have been published, you accept the changes.



3.1 All content on the website is owned, unless otherwise specified, by Hotel C Stockholm or Nordic Choice.

3.2 Website content is protected by copyright, trademark and other intellectual property laws. Users are not entitled to use the website’s content in any way other than those specified under the terms of use.

3.3 Unless otherwise specified, reproduction, publication, processing, transfer, storage or other use of the content on the website is prohibited, except with written consent by Hotel C Stockholm or Nordic Choice. Exceptions are made for random storage of dates or printouts for personal use.

3.4 Use of trademarks and logos that appear on the website, assumes Hotel C Stockholm or Nordic Choice’s or other concerned rights holder’s prior written consent.



4.1 Our website may contain hyperlinks to websites owned and managed by third parties. Your use of such links means that you leave our website

4.2 We do not, in any case, control the design of or are responsible for changing, the content of websites provided by third parties.

4.3 That we offer such links does not imply that we are responsible for the information, products or services offered through the hyperlinks.

4.4 As we are not responsible for the handling and privacy of your personal information on third-party websites, we recommend that you read the terms and conditions that apply to your use of such web pages. Use of third-party pages is solely at the user’s own risk.



5.1 Hotel C Stockholm gives no guarantees regarding the website’s function or availability.

5.2 In addition, Hotel C Stockholm does not guarantee that the information available on the website is correct or complete. This includes information about products, services and offers as well as other information as stated on the website.

5.3 Hotel C Stockholm is not responsible for any direct or indirect damages caused by the site’s utilization, or information on the website, to the extent that such liability does not result from the applicable legislation.



6.1 Hotel C Stockholm and our cooperation companies will use the information you provide for transactions on the website. Such information includes credit and debit card information as well as addresses for deliveries and invoices.

6.2 Hotel C Stockholm takes all reasonable steps to protect the information you provide in this area in connection with transactions.

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